PRIVACY POLICY

In order to keep your information confidential, this Privacy Policy has been created which will enable you to understand the measures we take to maintain and protect any information or data during and after the design process that we collected or you have provided to us.

About the Privacy Policy

Our Privacy Policy helps us to maintain the utmost secrecy and privacy of our clients.
Any information that is collected by us is used to provide our clients with improved customer service.
We do not rent or sell any information that our clients provide to us. We respect the trust our clients put in us; hence, any information that we receive from them is not misused.
This policy outlines how any information that we collect or is provided to us by our clients is used for different purposes.

How to claim your refund

Monarkia collects certain information about our clients, which includes the client’s name, mailing address, credit card number, phone number, and e-mail address.
This information is collected from time to time in order to stay updated and provide them with quality service.
The client’s email addresses or mailing addresses received through our mailing system, such as our ‘Contact Us’ forms, are used to respond to any queries, comments, etc., of our clients.
In order to better understand our clients and provide them with improved service, Monarkia maintains records of our client’s purchases as well as records of items which have proved to be of interest to our clients in the past.

Data Collected

Any information saved by our clients is employed to process their order.
We use e-mails to confirm the order of our clients; however, if there are any queries pertaining to their order, then we contact them via phone, e-mail, or mailing address.
Sporadically, we provide our clients with updates pertaining to our website and services, which includes information on promotions and newsletters.
We may also use this information to identify your purchases and interests, which will enable us to improve the design of our website and the purchase experience of our clients.

Newsletter

In case you are not interested in receiving our newsletter, all you need to do is simply unsubscribe by following the instructions that are provided with each newsletter or communication.
For further information in this matter, you can also call us at 858 750 1581.

3rd Party Sharing

Monarkia does not divulge any personal information of our clients to third parties.
We do not provide nor sell our client’s personal information to third parties under any circumstances.
The services of credit card processing companies are used by Monarkia to bill you for any service that we provide. However, these companies never store, save, share, or use this information for any other purpose.

Personal Information

Monarkia uses the Secure Sockets Layer (SSL) Software, which keeps the information of clients extremely secure by encrypting any information that the client puts in.
Following industry standards to protect personal information of our clients submitted by them during transmission and when we receive it, Monarkia, however, cannot guarantee absolute security since any transmissions over the internet or through any method of electronic storage are not 100% secure.

Access of Registered Accounts

Signing in to our homepage allows the client to access their registered accounts.
The client is able to access their previous information and lists which they have submitted on the site once they sign in.
Once logged in, they are able to update their information under the ‘My Account’ link on the website.

Changing & Deleting/Unsubscribing Accounts

Contact us on our 24-hour customer support service in order to cancel your subscription and avoid any future e-mails pertaining to any online order.

Cookies and Their Use

The website uses Cookies, alphanumeric identifiers, which allow our systems to recognize our clients’ browsers along with items in their Shopping Carts during visits.
The Help portion of the toolbar on browsers becomes instrumental in preventing the browsers from accepting new cookies, disabling cookies, and notifying the user when a new cookie is received.
According to our study, it is suggested that clients normally allow cookies to be accepted as they allow you to take advantage of the features of our site.

In order to diagnose problems with our server and administer our website, Monarkia keeps track of your IP addresses. We also use your IP address to gather demographic information about you, including your location and your internet service provider.
Information such as traffic patterns through our website and search queries will be gathered to collect information on our client’s use of our site. No IP address/log file information is tied to Personally Identifiable Information (PII).
None of the information on our site is accessible to third parties, such as browser types, URLs through which people visit our site, and URLs viewed by visitors while on our site, access times, except in combined form.

Notification of the Changes in Privacy Policy

In order to notify you of any change to our privacy policy, we will post them in our privacy statement, homepage, along with any other places which seem appropriate in order to bring to your awareness how we collect, use, and under what circumstances we disclose information.
Monarkia, without prior notice, reserves the right to modify this statement at any time, and it is thus advised that you review the privacy policy frequently. Any material changes made to this policy will be notified to you via the website, email, or by a notice on the website homepage.

Legal Disclaimer

If required by the law or when we believe that disclosure is necessary, we reserve the right to disclose your personally identifiable information in order to comply with a judicial proceeding, court order, or legal process served on our website along with protecting our rights.

Questions

Please feel free to contact us by calling our toll-free number: 858 750 1581, or you can email us, or contact us through the live chat option available on our contact us page if you have any concerns regarding our Privacy Policy or our use of your information.

The General Data Protection Regulation (GDPR) Imply

We do not transfer data to other parties that give out your personally identifiable information. An individual’s data that you provide will be kept confidential and you will have complete knowledge of it. This does not include our subsidiaries and trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Consent

By consenting to this privacy notice, you are giving us permission to process your personal data specifically for the purpose identified. Consent is required for Monarkia to process both types of personal data, but it must be explicitly given. Where we are asking for your sensitive personal data, we will always tell you why and how the information will be used. You may withdraw consent at any time by Call or Via Email as per the standard Withdrawal of Consent Procedure [GDPR DOC 2.7A].